We have answers for your frequently asked questions.

Colvin's Inc in Excelsior Springs can answer all your HVAC-related questions. Before you get on the phone, look to see if we already responded to your question online. If you don’t see your question listed or want more information on a topic, give us a call at 816-630-2702. Our techs can give you the information you’re looking for in a jiffy.
Like any product you want to keep in good shape, HVAC equipment requires proper care in order to give you the best benefits. Trained professionals can service your heating and cooling products to make certain they’re working at their maximum potential and help prevent more costly repairs in the middle of the hottest or coldest months of the year.
Colvin's Inc in Excelsior Springs can price out individual products or multiple home comfort products for you. Call 816-630-2702 to hear more.
With two-stage heating, furnaces may operate on two different levels: high and low. Since you can heat your home on the low setting a lot of the time, a two-stage furnace can run longer and more efficiently. Two-stage heating also operates more quietly than traditional furnaces and can provide more even heat distribution and fewer temperature swings.
Precise Comfort™ technology is an operating and control system used in Lennox furnaces. The technology can automatically adjust heat by increments as small as 1 percent, improving energy efficiency and helping you experience precise comfort.

Modern furnaces are designed with a number of innovative features older furnaces don’t have. Today’s heating systems offer more even heating and are better at controlling airflow. Although the air coming out of your vents may seem cooler than your old furnace, the airflow is much better and more efficient.

Another perk of modern furnaces is their ability to integrate with other HVAC products as part of a high-efficiency whole home comfort system. When combined with a high-efficiency air conditioner, furnace blowers can more easily accommodate add-on cooling. Other innovations, such as Precise Comfort™ technology and variable speed motors, will help your furnace run more efficiently and quieter than ever.

The Department of Energy recently increased the minimum efficiency levels for air conditions, and the standards vary by region. Contact Colvin's Inc at 816-630-2702 to find the requirements for the Excelsior Springs area.

Heating and cooling makes up a significant portion of your monthly utility bill. Purchasing HVAC equipment with high efficiency ratings, such as SEER for air conditioners and AFUE for furnaces, is a simple step that can go a long way in decreasing energy output. Beyond these ratings, also consider:

  • Routine maintenance – regularly having a professional tune-up your equipment will keep it operating at its greatest potential.
  • Adding a zoning system – by focusing your heating and cooling on the rooms you use most frequently, you won’t have to pay to heat or cool areas of your home that aren’t routinely used.
  • Installing a programmable thermostat – the Department of Energy estimates that a programmable thermostat can reduce heating costs by up to 35 percent and cooling costs by up to 25 percent. Leave it up to your thermostat to turn down the heat when you’re away and return to your preferred temperature when you’re home.

There are various reasons to pick Lennox, but the top three are:

  • Lennox is a name you know and trust – known around the world for quality HVAC products, you can rest assured Lennox will provide you with high quality equipment.
  • Innovative and high quality products – Lennox has been at the forefront of innovation in the heating and cooling industry for years. High quality furnaces, air conditioners and home comfort systems include innovative features to help your home stay more comfortable and energy efficient.
  • Reputation of excellence – high quality products are not the only arena Lennox excels in. Lennox dealers, like Colvin's Inc, offer high quality service at all times, from your first consultation to your scheduled maintenance appointments.

Strategies to improve your indoor air quality can be as basic as vacuuming your home to something as large as adding a new ventilation system. Overall, good IAQ includes four strategies:

  • Eliminate – get rid of the pollutants floating in your air by cleaning your home regularly, particularly vacuuming carpet, washing linens and safely storing household chemicals.
  • Ventilate – make sure your home is well-ventilated to move airborne pollutants out of your home. In newer homes, well-done insulation will hinder ventilation, so Lennox systems such as the Healthy Climate® ventilation system can help. These systems bring fresh air from outside into your home and direct the stale air out.
  • Clean – the right air filters, such as our Healthy Climate® air filters, will make certain the smallest particles don’t get through and are let out into your home. Germicidal lights can kill the germs that do make it through, and purification systems like the PureAir™ will help get rid of odors and chemical vapors.
  • Monitor – keep your humidity levels in check with a programmable thermostat. High temperatures and humidity levels can increase concentrations of mold, mildew and germs. A programmable thermostat will make sure that your home is comfortable without letting humidity get too high.
Try utilizing our Healthy Solution Finder, where you can pick the indoor air quality concerns that affect your home. After you choose the items that apply, the system will show the IAQ products that match your needs. You can also call Colvin's Inc and walk our techs through some of the problems you experience. They can evaluate your home and needs and provide options and answers.
You may be surprised to learn that air conditioners don’t technically make your home cooler; they actually remove the hot air and move it outside. This hot air moves across a refrigerant coil on the indoor unit and then is sent to the outdoor unit where it is released. Your air conditioner moves as much hot air outside as is necessary to reach the temperature you have set on your thermostat.
Minimum energy efficiency standards vary by region. Additionally, air conditioners, heat pumps and packaged units made after Jan. 1, 2015, have higher minimum efficiency levels than equipment manufactured prior to that date. The team at Colvin's Inc can help you figure out the minimum requirements for Excelsior Springs, let you know if your current products meets those requirements or help you find a replacement air conditioner that does.
Your system’s service panel will have a white label on it, with your system’s model and serial numbers at the top. M/N stands for model number and S/N is the serial number.
Since equipment size needs differ for each home, the best way to determine the proper size equipment for your home is to have a technician from Colvin's Inc come out to perform load calculation tests. The tests take measurements such as square footage, insulation value and amount, and more into account to determine your home’s individual HVAC equipment needs.
Yes – debris can inhibit your system’s ability to function effectively. It’s not uncommon for heat pumps to have frost or ice on them during the winter, but many include defrost controls so they can work efficiently regardless of the weather conditions.
When a cooling system uses two-stage cooling, it means that there are two levels of operation. This allows the system to work most effectively since there is one level for milder weather and another for harsher weather that demands the system work harder. Two-stage cooling also enables more even temperatures so you don’t experience extreme differences in temperature. Aside from better efficiency, other benefits of two-stage cooling include quieter operation and better humidity control.
Your system could be freezing up for a variety of reasons, but the most common are dirty filters, low refrigerant, a dirty evaporator coil and/or a faulty blower motor. Changing a filter is something homeowners take care of; however, you’ll want to call the professionals at Colvin's Inc at 816-630-2702 for other problems or if you have other questions or concerns.
Colvin's Inc carries a number of great thermostat options for your HVAC systems. The best thermostat for you will depend on a couple variables, such as whether you want one that’s programmable or not. No matter what kind of thermostat you’d like – or if you’re searching for something that can fit with a home automation system – call Colvin's Inc to hear about which thermostats you can choose from. Our team will help you find one that’s right for your system, your family’s needs and your budget.
A heat pump covers both your home’s heating and cooling needs, offering you one HVAC system that can be used year-round. Throughout the warmer months, heat pumps act like an air conditioner, capturing the hot air from inside your home and moving it outside; in the cooler months, this process is reversed. Heat pumps can be very energy efficient and may produce two to three times more heat than the energy it uses.
At Colvin's Inc, we do recommend replacing both your indoor and outdoor units at the same time because:
  • Today, outdoor systems are built to work with their matching indoor system for the highest efficiency possible. When you replace just one of your systems, you may not see the same energy savings as if you had replaced them together.
  • Thanks to technological advancements, newer systems mean improved efficiency. This is true for heating and cooling products as well. While the advancements focus on greater heating and cooling efficiency, they also include benefits such as better air handling, filtering and noise reduction.
  • If your heating and cooling systems are 10+ years old, they need to be replaced. Older models have outdated technology that is likely adding to your energy costs due to poor efficiency. So by replacing your indoor system at the same time as your outdoor equipment, both your systems will provide better energy efficiency that helps you reduce your energy bills and keep your home more comfortable.
Yes. Your SunSource® Home Energy System has a communication module that sends the system’s performance data to a website. The website shows your system’s status, energy production and environmental benefits, as well as carbon offsets in real time.
Yes, you will need an Internet connection if you want to utilize the system’s online monitoring system. The system lets you view energy production and environmental information. The monitoring service is provided at no cost for five years, and the performance-monitoring website is maintained by an independent third party, Enphase Energy Inc.
Rain will clean the modules by itself in most areas; however, if you live in a dusty area, you may see improved performance after periodically spraying the modules with water. Please note that high-pressure hoses and detergents should never be used to clean solar modules, as they can ruin the product.
Colvin's Inc can help you find the right thermostat for you based on your home and current heating and cooling equipment. We offer a selection of programmable and nonprogrammable thermostats, which can help increase the efficiency of your home’s furnace and/or air conditioner. View our thermostats or give us a call at 816-630-2702 for more information.
Your HVAC equipment can contribute significantly to your monthly utility bills. However, these costs can be reduced with innovative and high efficiency products from Lennox®. Look for high SEER and AFUE ratings when you’re in the market for a new air conditioner or furnace, respectively, as higher SEER and AFUE ratings signify higher efficiency products. If you’re not purchasing new heating and cooling equipment, consider factors such as: 1. Maintenance: Furnaces, air conditioners and other HVAC equipment run more efficiently when they are regularly maintained. 2. Zoning: When areas of your home are rarely used, you’re spending more money to heat or cool them to the same temperature as the rest of the house. A zoning system lets you section off different areas of your home and control the temperature by each area. 3. Programmable Thermostats: Programmable thermostats can help you reduce your heating costs by 35 percent and your cooling costs by 25 percent, according to the U.S. Department of Energy.
A zoning system enables you to divide your home and heat or cool each area differently. While these systems function well for buildings that have parts that are seldom occupied, they can also be helpful in situations where you and your family can’t agree on the temperature in different portions of your house. There are a number of additional bonuses of zoning systems, like efficiency and comfort. View our selection of zoning systems or give Colvin's Inc a ring to see how a zoning system could benefit your home.