
The Nest thermostat is one of the top-selling smart thermostats you can get. And for good reason. It learns your temperature preferences and develops an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your house or out and about and can change temps to help you save even more.
The Nest is compatible with a full range of 24-volt heating and cooling systems, but it’s always a good idea to visit the Nest thermostat compatibility checker before purchasing one. Don’t forget to contact your energy provider for valuable rebates, as you could be able to get a Nest for free or close to it.
Once you’ve confirmed it’s compatible, you can either hook it up on your own or contact a HVAC pro like Colvin's Heating and Cooling. If you’re putting it in without help, you’ll spot a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a problem since the thermostat can pull ample power from other heating and cooling wires.
In some instances, your heating and cooling system may need that C-wire. And here’s why.
Why Your Nest Keeps Losing Power and Other Issues
The Google Nest Thermostat is a step up from older programmable thermostats that use a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and run your heating and cooling system.
8 Common Nest Thermostat Issues
If it can’t draw ample electricity, Nest says you may have some of these troubles:
- Short battery life.
- Thermostat motion sensing is disabled.
- Your thermostat occasionally disconnects from Wi-Fi.
- Your system unexpectedly turns on or off, or won’t stop running.
- Your system is producing weird noises, such as chattering, stuttering, clicking or thumping.
- Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
- There is a delay message on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
- The system fan is constantly working, won’t run or turns off and on frequently in a short period of time.
You may believe something is up with your heating and cooling system, but if you just installed the Nest, we recommend you start with your thermostat first. This is especially timely if the weather is mild, and you haven’t been relying on your heat or air conditioning consistently.
Our Specialists Can Solve Nest Thermostat Troubles
If you’ve gone through Nest thermostat troubleshooting on your own but can’t repair the dilemma, a smart thermostat professional such as one from Colvin's Heating and Cooling can assist you. We can pinpoint the malfunction and add a C-wire, if needed.
Smart thermostats including the Nest are designed to make your life simpler, through automatic energy-efficient programming and the opportunity to check settings while you’re on the go. It’s a frustrating experience when yours won’t work like it should, but our heating and cooling specialists at Colvin's Heating and Cooling can fix the trouble in no time.
If you’re experiencing unexplained heating and cooling behavior with your new Nest, give us a call at to request your appointment today.