What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little bad luck, but we sometimes see heat pump troubles in Excelsior Springs during the colder seasons, when they’re needed the most to keep you toasty. While you know the team at Colvin's Heating and Cooling will forever be there ASAP when you require us for a heat pump repair, there are some things you can do to ensure a repair is important and save yourself some cash if it’s not. We’ve compiled this checklist of things to attempt before you give us a call.

  1. It may sound ridiculous, but make sure everything is turned “on”. We’ve been to numerous calls only to find the thermostat or the heat pump itself is set to off.
    • Inspect your thermostat to ensure it’s on, switched to the correct temperature and isn’t switched to cool.
    • Then try replacing the battery, if it has one.
    • If everything looks correct, check your furnace switch (check your manual if you’re hesitant about where it is) and check your fuses and circuit breaker.
    • Double check that your gas is on.
  2. If the furnace still hasn’t kicked on, go back to your thermostat.
    • If it’s a programmable model, make certain that it’s displaying the correct time. If it thinks it’s morning when it’s in fact night, it may not turn your heat on because it doesn’t understand that you’re home.
  3. Is an obstruction causing your furnace to fail?
    • Inspect your air filters to make sure they’re not clogging things up.
    • Do you have any blocked ducts, vents or cool air openings?
    • Are all supply registers open?
    • Is your exhaust flue unobstructed?

If you’ve worked through this checklist and you’re still deprived of heat, call Colvin's Heating and Cooling at 816-379-3918 or set up an appointment online and we’ll get your home back to the warm and cozy place it should be.

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