What to Look for in an AC Repair Technician

July 08, 2015

The time has arrived to get your shorts out of storage, the weather is certainly heating up here in Excelsior Springs. Your AC will need to be ready for a workout this season. If you haven’t already, it’s a wise idea to have an AC repair professional chosen and suitably vetted before your AC has any troubles surviving an incoming heatwave.

It would be optimal if you could just select the first number out of the phone book and be assured that they’ll do a satisfactory job, but there are companies out there that are looking to take advantage of your unfortunate circumstances. We don’t want to leave you sweating a sketchy repairman or the heat so the team at Colvin's Heating and Cooling has some red flags to watch out for that let you know you may be dealing with an untrustworthy company.

1) Requesting Full Payment Ahead of Starting Work

A credible company will provide you with an estimate prior to beginning any work. Any company asking for payment prior to starting work should set off the alarm bells. Another sign of a shady company is asking for payment in cash. This could lead to annoyances down the road having your problem fixed properly or completely.

2) Quotes a Cost Before Inspection

A technician may have an inkling of what is going wrong with your air conditioner just by talking with you, but they won’t know for certain until they have actually inspected your system. Look for a company that will provide you with an estimate only after an inspection.

3) Refuses to Put it in Writing

If you’ve seen even 5 minutes of a court show on TV, you know you have to get it in writing. This is non-negotiable. If a company isn’t willing to put the work and charges into writing, don’t have faith in them to accomplish the work. By getting a signed contract prior to work beginning you’re ensuring that you and your contractor are on the same page and you’ll have no unexpected costs after work has been completed.

4) They aren’t licensed

Not every state requires that contractors are licensed, but most do. You can easily search online and see if licenses are required in your area. If you reside in a state that requires licensing, by choosing a licensed company, you’re safeguarding yourself from a company that uses unqualified workers. And any complaints or issues with the company you choose can be reported. If you find a company that is operating without a license, there’s most likely a reason for that and you’ll want look elsewhere.

These warning signs will hopefully help guide you along as you’re looking for a trusted AC repair technician in the Excelsior Springs area. The pros at Colvin's Heating and Cooling are ready to get the work done right and earn your trust. Give us a call at 816-379-3918 to schedule an appointment up with us anytime.